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Retail Sales Associate B

Job Description
Summary:The Retail Sales Associate is responsible for providing excellent service to all customers through directsalesmanship, and prompt and courteous service; completing each transaction in a quick and efficientmanner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried inthe store(s) and offering selection guidance to customers; performs all other responsibilities as directedby the business or as assigned by management. This is a non-exempt position and typically reports to theLead Retail Sales Associate or the Store Manager / Assistant Store Manager.Essential Functions: Performs all functions relating to the handling of merchandise or cash in accordance withcorporate policies Administers all point of sale opening and closing procedures in accordance with corporate policy Resolves all customer complaints in a manner consistent with company policy, and with customersatisfaction in mind Ensures that all customers receive receipts on all purchases Communicates all merchandise needs or issues to appropriate supervisors Contributes to the overall display and presentation efforts within the store environment, includingstocking/replenishing merchandise, following visual merchandising guidelines, and general storehousekeeping duties Participates in physical inventory counts as required
Additional Info
Minimum Qualifications, Knowledge, Skills, and Work Environment: Customer service and cash handling experience preferred Requires the ability to speak, read and comprehend instructions, short correspondence, andpolicy documents, as well as converse comfortably with customers Requires the ability to lift and/or move up to 40 lbs Requires the ability to bend, twist, and stand to perform normal job functions Experience in retail merchandise sales preferred


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